baj88 Privacy Policy

Introduction

baj88 operates as Bangladesh's trusted online casino and sports betting platform. We understand that when you share your personal information with us, you are placing significant trust in our hands. This Privacy Policy sets out the legal basis on which we process your personal data, how long we retain it, and the rights you hold as a registered user or visitor to our platform.

This policy applies to all users who access baj88 services from Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, Cox's Bazar, or any other location in Bangladesh. By using our platform, you acknowledge that you have read, understood, and agree to the data practices described herein. If you do not agree, please discontinue use of the platform immediately.

Information We Collect

To provide you with a safe, reliable, and fully functional betting and casino experience, baj88 collects several categories of personal data. The specific data we collect depends on how you interact with our platform — whether you are simply browsing, creating an account, making a deposit, or contacting our support team.

Account Registration Data

• Full name and date of birth (to verify you are 21 or older)
• Mobile phone number (for account verification and transaction alerts)
• Email address (for account communications and security notifications)
• Username and encrypted password (stored using industry-standard hashing algorithms)

Financial and Transaction Data

• Deposit and withdrawal records including amounts in BDT and the payment method used (e.g. bKash, Nagad, Rocket, Upay)
• Mobile wallet identifiers associated with your transactions (used solely for payment processing and fraud prevention)
• Betting history, game activity logs, and account balance records for dispute resolution and responsible gaming compliance

Technical and Usage Data

• IP address and approximate geolocation (country/city level only — we do not track precise GPS coordinates)
• Device type, operating system, browser version, and screen resolution (used to optimise your mobile experience)
• Session duration, pages visited, features used, and click-path data collected via cookies and similar technologies

How We Use Your Information

baj88 uses the information we collect for specific, legitimate purposes only. We do not process your data in ways that are incompatible with these stated purposes. The primary uses of your personal information are as follows:

• Account management: creating and maintaining your baj88 account, verifying your identity, and ensuring you meet the 21+ age requirement
• Payment processing: handling your BDT deposits and withdrawals securely via bKash, Nagad, Rocket, Upay, and other supported channels
• Customer support: responding to your queries, resolving disputes, and investigating any account irregularities
• Platform improvement: analysing aggregated usage data to improve site performance, game selection, and the overall user experience for players across Bangladesh
• Security and fraud prevention: detecting suspicious activity, preventing unauthorised access, and protecting both you and the platform from fraudulent behaviour
• Responsible gaming: monitoring play patterns to identify signs of problem gambling and, where necessary, reaching out with responsible gaming resources

We will never use your personal data for unsolicited marketing, sell your data to data brokers, or share your information with any party in a manner that violates your privacy rights.

Sharing of Your Information

baj88 does not sell, rent, or trade your personal information. There are, however, limited circumstances in which we may share your data with carefully selected third parties. These are described below.

Payment Service Providers

To process your deposits and fast BDT withdrawals, we share the minimum necessary transaction data with our payment partners. These include mobile financial services such as bKash, Nagad, Rocket, and Upay, as well as card networks such as Visa and Mastercard. These providers are contractually bound to use your data solely for payment processing and are prohibited from using it for any other purpose.

Technology and Platform Partners

We work with game software providers and platform infrastructure partners to deliver our service. These partners may receive aggregated, anonymised performance data but do not receive personally identifiable information about individual players unless strictly necessary for the delivery of a specific game feature or service component.

Legal and Regulatory Obligations

We may be required to disclose your personal data to law enforcement agencies, courts, or regulatory bodies when legally compelled to do so. In such cases, we will disclose only the information strictly required by the applicable legal instrument and will notify you to the extent permitted by law.

Cookies and Tracking Technologies

baj88 uses cookies and similar tracking technologies to enhance your experience on our platform. A cookie is a small text file placed on your device when you visit our site. We use three categories of cookies:

• Essential cookies: required for the platform to function correctly — these include session management, login state, and security tokens. You cannot disable these without breaking core site functionality.
• Analytics cookies: used to understand how visitors interact with the site — which pages are visited most frequently, how long sessions last, and where users navigate from. This data is aggregated and anonymised.
• Preference cookies: used to remember your settings, such as your preferred display language, so you do not need to reconfigure them on every visit.

You may manage or delete cookies through your browser settings at any time. Please note that disabling essential cookies will impair the functionality of the baj88 platform and may prevent you from accessing certain features, including your account or payment services.

Data Retention

baj88 retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected. In practice, this means that your account information and transaction records are retained for a minimum period to comply with applicable financial record-keeping and responsible gaming obligations. When an account is closed or deleted, we will securely erase your personal data within a reasonable period, except where we are required to retain certain records by law.

After the applicable retention period expires, your data is securely deleted or anonymised so that it can no longer be associated with you as an individual. If you wish to request early deletion of your data, please contact our support team at the address provided in this policy.

Data Security

baj88 takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect your information against unauthorised access, accidental loss, disclosure, alteration, or destruction. These measures include SSL/TLS encryption for all data in transit, secure encrypted storage for sensitive account data, access controls limiting internal staff access to personal data on a need-to-know basis, and regular security reviews of our platform infrastructure.

While we work diligently to protect your data, no internet-based service can guarantee absolute security. We encourage you to protect your own account by using a strong, unique password, enabling any available two-factor authentication, and contacting us immediately if you suspect any unauthorised activity on your account.

Your Rights

As a user of the baj88 platform, you hold several important rights in relation to your personal data. These rights are summarised below. To exercise any of these rights, please contact our support team using the details provided in this policy.

• Right of access: you may request a copy of all personal data we hold about you, free of charge, within a reasonable timeframe.
• Right to rectification: if any personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct it without undue delay.
• Right to erasure: in certain circumstances you may request the deletion of your personal data, subject to our legal obligations to retain specific records.
• Right to restriction of processing: you may ask us to limit how we use your data while a correction or erasure request is being assessed.
• Right to object: you have the right to object to the processing of your personal data for direct marketing purposes. We will honour all such objections promptly.

To exercise any of the above rights, email our support team at [email protected] with the subject line 'Data Rights Request'. We will respond within 30 days of receiving your request. We may need to verify your identity before processing your request to protect against fraudulent data access claims.

Third-Party Links

The baj88 platform may occasionally reference or mention third-party services such as payment providers or game studios. This Privacy Policy applies solely to baj88 and does not cover the data practices of any third-party service. We are not responsible for the privacy policies or data handling practices of external services and encourage you to review their respective privacy notices independently.

Children's Privacy

baj88 is strictly an adults-only platform. We do not knowingly collect, process, or retain personal data from any individual under the age of 21. If we become aware that we have inadvertently collected data from a person under 21, we will delete that data immediately upon discovery. If you believe a minor has registered on our platform, please contact us immediately at [email protected] so we can take prompt corrective action. Parents and guardians are strongly encouraged to use parental controls and monitoring tools to prevent underage access to online gaming and betting platforms.

Changes to This Privacy Policy

baj88 reserves the right to update or amend this Privacy Policy at any time. When we make material changes, we will update the 'Last updated' date at the top of this page and, where practicable, notify registered users via the email address associated with their account. Your continued use of the baj88 platform following any such notification constitutes your acceptance of the revised policy.

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. The most current version of this policy will always be available at baj88.onl/privacy-policy.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way baj88 handles your personal data, our support team is ready to assist you. We are committed to resolving all privacy-related enquiries in a transparent and timely manner.

Email us at: [email protected]